growth-oriented advisor firms that are figuring out their nextsteps and being part of their process of becoming a better business,” Tibergien explained.
Looking back at his work with Pershing, “It’s been extraor-
dinarily fulfilling to take the lessons I learned from consulting
and apply it to our customer relationships — not just adding
value, but delivering greater value with firms making critical
decisions,” he said. “And that’s the work I consistently enjoyed.”
Turning to industry events, he said it’s also been great to speak
and “host some pretty incredible people who, in my normal life I
wouldn’t have the opportunity to meet or interact with.”
At the yearly Pershing Insite events, “I was very pleased to
interview Aaron Rogers, the Green Bay Packers quarterback.
That [discussion] had the best chemistry,” he explained.
Interviewing former Secretary of State Madeleine Albright“was quite profound, as she has this incredible personal story andher contributions to this country have been immense,” he said.
“It’s beneficial anytime you can engage with people whoteach you something, can make you laugh, are authentic andgive us one bit of wisdom we can use in lives, which theseevents have done for me,” Tibergien explained.
What’s Next for Him?
The type of challenge — and fun — is appealing to him. “All ofus have something in our backgrounds that we wish we couldtap into more,” he explained, “… the ability to get on stage anddo something like that.
“Frankly, after I take my retirement break and decide — ona part-time basis — what I’d like to spend more time doing, Ithink I’d like to figure out how to take the stage in the right kindof settings and do other things that are interesting, along withwriting and working in some advising capacity,” Tibergien said.
But first things first. “My advisor has been reminding me, ‘Stayretired for the summer.’ I keep getting lots of reminders that I’veworked for a number of years. It’s hard to just stop, but I can takea break and figure out what to do. That’s the plan,” he insisted.
Reflecting on all the writing he’s done in these pages, “It’s
been a joy to keep at it,” Tibergien said. “I’ve got some history as
a journalist and find writing one of the best activities I can do.”
“As a writer, I tend to think in chapters, and each chapter
has had its moment of suspense, excitement, tension, happi-
ness and tears,” he explained. “You see all those elements that
come into play, and I’ve had seven different jobs or careers.”
Clearly, he is already iching to write the next chapter.
Meanwhile, we’ll end the current Pershing/columnist chapter
with the final words of Tibergien’s February 2003 IA contribution.
“The list of formulas for success could go on and on. But thesimple fact is that building a practice that brings in more revenues, generates more profits, and better serves clients is withinthe grasp of every financial advisor. We’ll tell you what you needto know. The rest is up to you.”
Continued from page 36
Tributes to Tibergien
Mark has left a permanent mark on the business of financial advice. His benchmarking studies … documented notonly the birth and growth of the independent RIA movement, but the evolution of the advisory business from individual practices to the emergence of scaled enterprises … .
Mark executed the ultimately consultant’s coup: movingfrom the consulting side of the table to actually implementhis advice within Pershing, turning the big-three RIA custodians into the big four and proving that in-depth practicemanagement expertise and a true understanding of theneeds of the advisory business can guide the success ofnot only advisory firms themselves but of the enterprisesthat serve them, as well.
Mark’s presence, and his endless witty remarks and stories, will be greatly missed. But his legacy will unquestionably live on.
—Michael Kitces, head of Planning Strategy at BuckinghamWealth Partners, and head of Kitces.com.
Mark has made a lasting positive impact on our industry,and so many appreciate his accomplishments for theyhelped advance the industry for the betterment of the advisor, their businesses, and their clients.
—Shirl Penney, president and CEO, Dynasty Financial Partners
Mark has led the evolution of “practices to business” andpromoted the notion of “professional management” withinour space better than anyone.
He’s not only convinced RIA owners of the need tothink of themselves as business owners first and advisors second, but he laid out concrete action steps forthem to follow.
Our industry may never see another poignant leaderlike him. … He truly is the Michael Jordan of our industry.Congratulations on a well-deserved retirement, Mark!
—Matt Sonnen, founder and CEO of PFI Advisors
Back in 1999, I had the unique opportunity to build out“practice management” for RIAs [at Schwab]. Mark andhis team at Moss Adams were the original designers ofprograms, content, events and benchmarking tools tohelp advisors run a better, sustainable business, and …the incredible growth and success of the [RIA] industrycan truly be mapped back to his brilliance, innovation andcommunication style.
His fingerprints are truly evident everywhere across theecosystem that supports advisors today. I and just abouteveryone owe Mark a tip of the hat for his leadership anduncanny sense of humor.
—Tim Welsh, CFP, president of Nexus Strategy